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Typical jobs across San Bernardino County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

  • Santa Ana wind roof repair
  • Storm damage roof inspection
  • Winter rain leak repair

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6 job stories

The calls we handle most

Typical job
Illustration: Lifted tabs at a windward eave after a gusty night

Lifted tabs at a windward eave after a gusty night

What homeowners notice
After a gusty night a few tabs at the eave on the windward side are lifted, and a stain shows on a hallway ceiling below. The homeowner can see the lifted edge from the ground.
What we do
The technician lifts the courses at the eave, tests each tab and resets the sound ones with a fresh nail. Brittle tabs are replaced with matching material, and the gutter bracket on the same side is refastened.
What to expect
The edge lies flat again, the stain is checked after the next rain, and the homeowner receives a written note with dated photographs.

one visit, sized to the scope typical visit

Typical job
Illustration: A chimney that leaks only in a hard rain

A chimney that leaks only in a hard rain

What homeowners notice
A stain appears on a wall beside the chimney only when the rain is heavy. The sealant at the top of the counterflashing has dried and cracked along one side.
What we do
The crew resets the step flashing on the affected side, replaces the failed sealant at the top edge and checks the mortar at the roof line for cracks that would need a mason.
What to expect
The joint is sealed and the flashing sheds water onto the roof. The written note lists the mortar findings separately, so the homeowner can decide on any masonry work.

one visit, sized to the scope typical visit

Typical job
Illustration: Standing water on a low-slope section after rain

Standing water on a low-slope section after rain

What homeowners notice
A low-slope section of a small building holds water for a day or more after each rain. The drain at its low point is partly blocked with debris, and a seam near the drain looks lifted.
What we do
The technician clears the drain and checks its collar, then walks the membrane and the seam near it. A lifted lap is resealed with material that overlaps the sound membrane, and the drain outlet is checked for flow.
What to expect
Water runs to the drain after the next rain, and the crew records the ponding and the repair on a sketch with photographs for the next inspection.

one visit, sized to the scope typical visit

Typical job
Illustration: A hot attic on a summer afternoon

A hot attic on a summer afternoon

What homeowners notice
The attic is noticeably hotter than the rooms below in the afternoon, and the eave vents look partly covered by insulation that was pushed back during an earlier upgrade.
What we do
The crew clears the eave vents, fits baffles so the insulation stays off the vents and checks the ridge vent for paint and debris. The underside of the deck is checked for staining and warping.
What to expect
The air path from the eave to the ridge is clear, and the written note records each change and the deck findings, with each change quoted separately.

one visit, sized to the scope typical visit

Typical job
Illustration: A pre-rain check that finds three weak joints

A pre-rain check that finds three weak joints

What homeowners notice
The homeowner wants the roof checked before the first heavy rain, having had a stain the previous winter that dried out without anyone looking at the roof.
What we do
The crew checks the flashing at the chimney and two vents, the valley and the gutters on a dry day. It marks three joints as watch or repair and resets a lifted tab at the rake on the same visit.
What to expect
The homeowner receives a dated list with photographs, and the three marked joints are checked again at the next visit as part of a yearly plan.

one visit, sized to the scope typical visit

Typical job
Illustration: A valley that has worn at its foot

A valley that has worn at its foot

What homeowners notice
Water collects at the foot of a valley on a sloped roof and has begun to show as a damp patch on a bedroom wall after a windy, wet morning. The metal near the foot looks dull and a little lifted.
What we do
The crew clears the debris from the valley, checks the metal along its length and renews the section at the foot where the metal has worn. The shingles on either side are checked and any brittle piece is replaced.
What to expect
The valley carries water cleanly to the eave, and the written note records the renewed section and the other joints checked on the same visit.

one visit, sized to the scope typical visit

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